SAP Service and Asset Manager

SAP Service and Asset Manager
Onboarding Resource Center

Let's Get Started Together

Access the Onboarding Webinars

Welcome

Keys to Success

Join Onboarding Webinars
Access Your System
Explore the SAP Solution Journey

Getting Started

Create Support User (S-User ID) to access your company-specific information, using these instructions.
Create an SAP Universal ID which provides a unified account across SAP sites.
Access SAP for Me portal – Follow the instructions for Initial Access & User Setup.
Complete a one-time registration of your S-user ID with SAP Learning Hub, edition to access SAP Enterprise Support.

Provisioning Check

Check the system provisioning and installation process main topics with this short presentation.

Receive comprehensive transparency from your SAP product portfolio, in one place.

SAP Community

Ask questions in the community, read blog posts, and connect with SAP Service and Asset Manager experts.

Real-Time Support

Next-generation support tools and resources are available whenever assistance is needed.

Use components BC-NEO-CIS to log system access cases and MOB-APP-SAM to log SAP Service and Asset Manager cases in SAP for Me.

Project Readiness

Keys to Success

Define the Project Scope
Understand Project Methodology
Explore the Solution

Project Methodology

SAP Activate will guide you through phases, deliverables, and tasks for implementation.

Quick Start Guide (iOS and Android)

Learn how to quickly install and configure your application for iOS and Android.

SAP Enterprise Support Academy

Get expert guidance and access services to transform into an intelligent enterprise.

Quick Start Guide (Windows)

Learn how to quickly install and configure your application for Windows.

Project Guidance

Keys to Success

Conduct Fit-to-Standard Workshops
Validate Exceptions to Golden Rules
Prepare Your Test Plan

SAP Help Portal (iOS and Android)

See the Persona, Configuration, Security, System Sizing Guides and more for iOS and Android.

SAP Help Portal (Windows)

See the Persona, Configuration, Security, System Sizing Guides and more for Windows.

Release Information (iOS and Android)

Explore what's new in SAP Service and Asset Manager, how to plan and important considerations when upgrading SAP Service and Asset Manager for iOS and Android.

Project Progress

Keys to Success

Assess Project Progress Status
Execute Your Test Plan
Prepare Training Plan

End-User Information (iOS and Android)

Check the information for End-Users per type of Persona for iOS and Android.

End-User Information (Windows)

Check the information for End-Users per type of Persona for Windows.

SAP Support Portal

Search for SAP Notes, SAP Knowledge Base Articles, SAP Community content, and more.

Use components BC-NEO-CIS to log system access cases and MOB-APP-SAM to log SAP Service and Asset Manager cases in SAP for Me.

Go-Live Preparation

Keys to Success

Review Solution Go-Live Readiness
Prep for Post Go-Live Maintenance
Become Future Ready

SAP Road Map Explorer

Learn about the planned and available innovations for SAP Service and Asset Manager in the SAP Road Map Explorer.

SAP Customer Influence

Submit and vote on improvement requests for SAP Service and Asset Manager.

Customer Insights Dashboard

Gain visibility on your support-related data, product portfolio and approaching renewals, support contracts, system landscape, cases and more.